WhatsApp orders

Turn WhatsApp messages into orders.

Customers keep ordering on WhatsApp as they do now. Bottle reads the messages, asks the customer for anything missing and adds the order to Bottle.

A customer orders on WhatsApp. Bottle asks about empties, reads the order back and the customer replies yes.
Checked with the customer

Bottle asks for anything missing and confirms the order with them.

In their language

Bottle replies in the language the customer writes in.

Your WhatsApp stays as it is

Staff keep replying from the phone as they do now.

Checking the order

It asks for
anything missing.

When a message leaves out the address, the cylinder or the empties, Bottle asks the customer. It then reads the order back, and the customer replies yes.

Messages that aren’t orders are left for you to answer.

A customer asks for 2 big ones. Two customers share the number, so Bottle asks which address to deliver to.
Asking for the address · Thameside Gas

In their language

Replies in the
customer’s language.

Bottle writes to each customer in the language they use, and shows you the English beside every message.

Windsor Boatyard orders in Polish. Bottle replies in Polish, with the English beside both messages.
Replying in Polish · Thameside Gas

Try it first

Start with
a few customers.

Turn it on for the customers you choose, and add everyone else when you’re ready.

Staff keep replying from the phone whenever they like. Bottle stops as soon as they do.

WhatsApp settings: under Read messages from, Only these numbers, while you try it is chosen, with a box for the numbers to read.
WhatsApp settings · Thameside Gas

On the Round plan

Take orders from WhatsApp.

WhatsApp orders come with the Round and Depot plans, from £399 a month. Connect your WhatsApp Business number from Settings.

See pricing →