Flame AI
Flame AI is built into Bottle. Ask about rounds, customers and orders, and it answers from your own records. Prefer Claude, ChatGPT or an OpenAI dot? Connect them to Bottle and they work from the same records, with the access you choose.
Built into Bottle on the web and in the mobile app
Also works with Claude, ChatGPT and OpenAI dots
Try an exampleChoose a task to see the conversation ↓
Your business data. Your permissions. Your choice of assistant.
Two ways to use it
Both work from your Bottle records and follow the same permissions. Use whichever suits the way you work.
Open it from the help menu in the office, or tap the sparkle in the driver app. There is nothing to set up.
Already pay for an assistant? Connect it to Bottle from Connections and use it alongside your email, calendar and files.
Less searching. Less routine admin.
Ask in your own words. Flame AI, or the assistant you connect, finds the records in Bottle and pulls together an answer.
Review rounds, delivery outcomes, driver notes and cash recorded at each stop. Ask which visits need your attention.
Look up payment terms, delivery addresses and notes without opening each record yourself.
Compare a customer’s agreed prices with your price list and see the difference per cylinder.
Check standing orders, their next due dates and which deliveries have already been created. Get a summary to help prepare the next day’s work.
In the driver app, tap the sparkle and type or dictate the order. Flame AI finds the customer, address and prices and fills in the order for you to check. Nothing is saved until you accept it.
Get step-by-step help with a setting or task, with a link to the help guide it came from.
Your personal assistant
OpenAI dots are personal assistants in ChatGPT. A dot works in the background and on a schedule, using the apps you connect, such as your email, calendar and files.
Connect Bottle to ChatGPT and your dot can use it too, with the permissions you approved. Ask it to check Bottle each morning, follow up unpaid invoices or draft replies to customer emails, and it reports back when it is done.
Dots are available on some ChatGPT plans. Check OpenAI’s plans for what is available to your business in the UK.
Example · jobs for your dot
Make permitted changes
When you give a connected assistant permission to change orders, it can change the delivery address, requested day, payment method or notes on a placed order.
Changes are saved to Bottle. Delivery addresses must belong to the order’s customer, and delivered or cancelled orders cannot be changed. Ask your assistant to explain each change before it makes it.
Flame AI in the office answers questions and does not change your records. In the driver app, it only saves an order or customer when you accept it.
Example · updating delivery notes
Use the side gate.
Saved in Bottle through set_order_deliveryYou control the access
Flame AI and connected assistants both work within your Bottle permissions. Nobody sees more through AI than they could see in Bottle.
Owners and admins decide whether Flame AI can use business records or only the help guides. For a connected assistant, you approve each permission, and changing orders is a separate permission.
Drivers can see their own rounds, not everybody else’s. If someone’s role changes, what Flame AI and their connected assistant can see changes with it.
Disconnect an assistant from Connections. Removing someone from the business stops their access too. Flame AI chats are private to each person and removed after 30 days without activity.
Flame AI questions are processed in European Union regions. A connected assistant’s provider processes the information you allow it to access, so check its terms and your business’s data policies before connecting. Check AI answers and proposed changes before relying on them.
Getting started
Flame AI is in Bottle from the start. To use Claude, ChatGPT or an OpenAI dot, open Connections in Bottle and follow that assistant’s setup guide. Sign in, choose your business and approve the permissions.
Assistants connect through MCP, the standard that lets them use Bottle’s tools. What they can do depends on your permissions and on what your AI service supports.
Read the connection guide ↗One business at a time.
Only the permissions you approve.
Flame AI on your phone
Select a customer, paste their message or dictate what they need. Bottle asks for missing details. Owners and admins review and edit the order before creating it, or save a draft order to finish later. Prefer a form? Use the plus button.
Explore the mobile appWorks on iPhone and Android.
Early access is open
Free implementation hours to help set up Bottle and connect the tools your business uses.